Last updated: 1/14/2026
1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, and profile details when you create an account
- Content: Videos, messages, notes, and other content you upload or create
- Usage Data: Information about how you interact with our Service, including watch history and course progress
- Device Information: Browser type, IP address, and device identifiers
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
- Personalize and improve your experience
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With your organization: Information may be shared with administrators of organizations you belong to
- Service providers: Third-party vendors who assist in providing our Service
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
4. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request portability of your information
- Withdraw consent where applicable
To exercise these rights, please contact us at privacy@kitestring.app
7. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage cookie preferences through the cookie consent banner or your browser settings.
Types of cookies we use:
- Necessary: Required for the Service to function
- Analytics: Help us understand how users interact with the Service
- Marketing: Used to deliver relevant advertisements
8. Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.